WELCOME TO OneButton LA Support
The installation of your OneButton system includes 24/7 Off-Site Support, and On-Site Support during normal business hours, during the Base Warranty period (12 months from substantial completion)
After this period a Service Contract is required for continued support of the system. The contract includes 24/7 Off-Site Support, and is billed monthly at $99/ month. On-Site Support is billed at the standard hourly rate of $200/hr.
Included Services:
Off-Site Support (24/7/365)
Phone, Text, Email or Chat with a remote technician.
Home Support App (24/7/365)
Power cycle connected devices through our mobile app.
On-Site Support (M-F, 8am-5pm)
If an issue cannot be resolved remotely an on-site visit will be scheduled for the first available time.
SUPPORT APP DOWNLOAD LINKS
Download the apps below and login with the user and pass provided by our Support Team.
You may cancel your subscription at any time.